Disconnect the USB cable from the printer and the computer if you already connected it. I can imagine the inconvenience you have experienced. If you need to change the operating system, click Change , select your version, and then click Change. This product was designated to be returned to HP. This item doesn’t belong on this page. Click Reconfigure Network Settings , and then follow the on-screen instructions to set up the printer on your wireless network.

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HP encountered prjnter error while trying to scan your product. Continue with the next step. Is my Windows version bit or bit? Javascript is disabled in this browser.

HP OfficeJet J6480 All-In-One Inkjet Printer

The Virtual Agent is currently unavailable. Make sure that you have the following requirements before you begin:.

I never turn it off and print from three different computers. Javascript is disabled in this browser.

Setting Up the Printer for a Wireless Network for the HP Officejet J6400 All-in-One Printer Series

Did this solve your problem? As an alternative method to downloading the software, you can use the installation CD. This could take up to 3 minutes, depending on your computer and connection speed. Hpp printer is connected, wirelessly, to my home network router.


HP Officejet J All-in-One Printer series – Driver Downloads | HP® Customer Support

Setup instructions were quite clear. The J met the requirements.

Learn more about HP’s privacy policy. I will help you in fixing the issue. On the printer control panel, press the Setup button. Compatibility Requires iOS Please get back to us with the above information in order to assist you accordingly. Download and install the software. HP gave me instructions to bp all HP printer programs from the Startup file in the System Configuration Window and these problems disappeared. Click Reconfigure Network Settings printet, and then follow the on-screen instructions wirelesss set up the printer on your wireless network.

How satisfied are you with this response? The list of all available drivers for your product is shown above. The printer is made very well and all the hardware is very good, but I can’t say the same about the software.

Printing problems can be caused by cables that aren’t connected properly, corrupt drivers, incompatible drivers, printer settings, missing updates, and problems with your printer. This tool applies to Microsoft Windows PC’s only. Windows Vista Follow these steps for the Windows Vista operating system.


From the issue descriptions, it seems that HP Officejet J series wireless printer is not working. It matches the product: By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.

We were unable to find any drivers for your product.

HP Officejet J series wireless printer not working – Microsoft Community

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