This page requires Javascript. Thus, the warranty has been removed from this product. Select your operating system and version , Change Detected operating system: The Virtual Agent is currently unavailable. Asia Pacific and Oceania. This product cannot be identified by Serial Number alone. Please enter a Product Number to complete the request.

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Clean the rollers inside the printer, and then try to print again. Adjust the paper width and length guides. Asia Pacific and Oceania. Clean the rollers in the duplexer Clean the rollers behind the ink access area of the printer. HP Download and Install Assistant.

No software or drivers are available for this product with the selected operating system.

Carefully reinsert the tray into the printer, and then push the tray forward until the tray locks into place. Reset the printer, which might clear a false paper jam error, and then try to print again.

HP Customer Support – Software and Driver Downloads

Or, view all available drivers for your product below. One or more of the values entered is not permitted.


Would you like to view the product details page for the new product? The paper should rest against the end of the tray, and the guides rest against the edges of the paper.

Do not use paper with paper clips or staples attached. Select from the products you own. How does HP install software and gather data?

Your printer might look different than the one pictured, but the steps are the same. Do not reach into the ink cartridge access area when the printer is plugged into an electrical outlet. Let HP identify any out-of-date or missing drivers and software. Look for and remove any obstructions along the far-left side of the carriage path, such as paper or debris. Follow this checklist to stop these prints: We were unable to retrieve the list of drivers for your product.

HP Officejet Pro L prints photos flipped – Tech Support Forum

Choose ‘Refresh’ to update the list. The Virtual Agent is currently unavailable. Already have an HP account? Javascript is disabled in this browser. Please use the product number and serial numbers of the new product to validate warranty status. Gain access to and clear paper jams through the rear of the printer whenever possible. Operating System – Windows 7, Windows 8, Windows 8.


HP Officejet Pro Printers – Paper Jam Error | HP® Customer Support

We were unable to find any drivers for your product. Use a flashlight to check for torn pieces of paper that might remain inside the printer. This process can take several minutes depending on the number of warranties being checked. Modify your browser’s settings to allow Javascript to execute.

HP Officejet Pro L7860 prints photos flipped

Press the Power button to turn on the printer. Make sure all the paper in the stack is the same size and type. If the error persists, continue to the next step.

Javascript is disabled in this browser. Turn the printer on, if it is not already on.